At Accel INC, we are committed to processing and dispatching your orders within 48 hours of purchase, from Monday to Friday. We partner with esteemed carriers like USPS, UPS, FedEx, and DHL to ensure reliable delivery. Our standard delivery timeframe is between 5-10 days, depending on the specifics of your order and stock availability. For custom orders, pricing and timelines are agreed upon before placement.
Please understand that while we strive to adhere to the shipping and delivery estimates provided, we cannot be held accountable for delays caused by factors beyond our control.
Once an order is confirmed, it is final and cannot be altered or canceled. Should you wish to return an item, we kindly ask that you begin the return process after receiving your package.
In the unlikely event that your order has not arrived despite being marked as delivered according to the tracking information, we recommend reaching out to the shipping carrier directly for support. While we do not influence the package once it's in the carrier's hands, we are here to assist should you continue to face issues. Please feel free to email us for further help.
There may be instances where tracking details are unavailable due to technical glitches. If you find yourself unable to track your package, please contact Accel INC for support.
Custom Shipping Policy
For specific shipping rates on Accel INC products, customers must submit a request. Following your inquiry, our team will provide a customized shipping quote tailored to your order's requirements and destination. We aim to deliver competitive shipping rates and ensure our customers receive optimal value for their shipping expenditures.
For any questions regarding shipping rates, please reach out to our customer service department.